To accommodate different learning styles, a step-by-step article with accompanying screenshots is provided directly below and a video tutorial is also available at the end of this document.
Users logging into the Highwire system may have a client profile, a contractor profile, or both. When logging in, it is important to understand the distinction between the two as described below:
In this profile type, client users have access to review the safety and/or financial profiles of their contractors. Client users can also perform functions such as conducting inspections, inputting hours, or reviewing reports. The functionality shown in this profile type will differ based on each user's specific permission set as set up by the client Administrator.
In this profile type, contractor users have access to create safety and/or financial assessments to share with their clients. Contractor users provide information on injury and illness data, safety programs, certificates of insurance, etc., and upload required supporting documentation.
To log into the Highwire platform, all users will start with the same link: app2.highwire.com
All users will be asked to input their username and password to complete the login process. If a user has access to both profile types, the user will then be prompted to select 'Contractor' or 'Client' as shown in the screenshot below.
If a user needs to switch between their two profiles, the user will need to log out and then log back in, selecting the alternate option.