Introduction

Highwire now offers an Unlimited Subscription Plan. When you choose Unlimited, you can consolidate all of your client connections under a single annual fee and select an unlimited number of clients.

Switching to Unlimited

To view your current subscription plan, navigate to the top right corner of your profile and click your name. Then, select “Manage Subscription” from the drop-down menu.

Please note: Only users with Administrator permissions have access to the Manage Subscription page.

At the top of your Subscriptions page, you will see a banner presenting the Unlimited Plan. Click “Switch to Unlimited” to proceed to the payment page.

When switching to Unlimited, any unused value from your active subscriptions will be credited toward your new Unlimited subscription, ensuring you retain the full value of your previous payment.

If you switch from an Individual Plan to Unlimited, your Subscriptions page will automatically update to reflect the new plan. At the top of the page, you'll see detailed information about your subscription plan, including the renewal or expiration date and the renewal amount (excluding applicable sales tax).

You can cancel or renew your Unlimited subscription just like an Individual subscription. To cancel, select "Manage" followed by  "Cancel Subscription." To renew your canceled subscription, select "Renew," and it will automatically renew at the end of the current period.

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