Where do I add or remove a Client from my profile?


Clients can be added or removed directly from within your Highwire account. 


How to Add or Remove Clients

  1. Click the Clients tab on the left-hand menu.

  2. View the list of clients. Click on an empty box to select a client, or click an existing check mark to remove a client.

    Please note the first client you selected at enrollment is considered your primary client. The primary client cannot be removed from your account without contacting our Support team. Click here to contact Support.

  1. Click the blue Save button at the bottom of the screen to continue. A confirmation window will appear with information about the upgrade, including the cost to add the new client connection.


Please note that any clients who have been removed will no longer be able to view and assess your profile.

Once payment is complete, new clients will immediately gain access to your profile.