Introduction

This article details the email notifications you may receive regarding your Injury & Illness and how to resolve them if they are received. Only contractors with a company address in the United States will receive these notifications.

"Upload Missing Safety Documents" Email Notification

After updating the Injury & Illness section of your profile, our Support Team will review the uploaded documents to ensure that all information required by your client(s) has been provided. If anything is missing or incorrect, you will receive an email detailing which items need to be updated. Click the “Update Documents” button to log in to your profile and make the necessary changes.

After logging in to your profile, navigate to the Injury & Illness section to upload the corrected document(s). Once this is done, our Support Team will receive a notification to review your profile again. If all required information is found, the status of your Injury & Illness section will be updated.

Examples of Incorrect Data

OSHA 300A Form

• Missing document
• No signature found
• Not dated
• No year entered in the upper right corner
• Empty fields
• Does not match the data in the corresponding 300 log

OSHA 300 Log

• Missing document
• Does not match the data in the corresponding 300A form

EMR Verification Letter

• Missing document
• No year found
• Document is not from the insurer
• Your company name was not found

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