This article will describe the two types of Highwire profiles and how to access one or both of those profiles.
1. To log in to the Highwire platform, please click this link: app2.highwire.com
2. To change your username or password, please follow the guidelines in this article: How do I update my password?
Users within the Highwire platform will have the ability to access one or both of the types of profiles described below.
Contractor Profile:
This user profile is what is accessed by companies that are creating a safety or financial assessment profile to share with their hiring partners. This login access allows users to update information such as injury and illness data or new safety programs.
Client Profile:
In this profile type, users are interacting with the client account to perform functions such as conducting inspections, inputting hours, or reviewing reports. Client users are also reviewing the safety and/or financial profiles of their contracting partners. The functionality that is shown in this profile type will differ based on each user's specific permission set.
If a user has access to both of these profile types, the options will display on the log-in page. Once a username and password is entered, the user will be prompted to select 'Contractor' or 'Client'.
If a user needs to switch from one type of profile to access another, the user will need to log out of the profile and log back in, selecting the alternate option.
The screenshot below shows the two options that can be selected by a user.
