Clients

• Highwire Companion
• How to Turn Off Daily Digest Emails
• What is Highwire?
• Highwire Help Center Overview
• How do I log into Highwire?
• How do I reset my password?

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• Using Stat Cards to customize your dashboard
• Homepage Overview
• How do I set up automatic notifications in Highwire?

• How do I use filters in Highwire?
• How is a contractor's finance score calculated?
• Overview of the Contractors Page
• How do I view a contractor's profile?
• How do I view a contractor's Timeline?
• How do I view a contractor's Risk Overview tab?

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• Projects Overview
• How do I invite a contractor to enroll in Highwire via Projects?
• How do I add a contractor to a project?
• How do I set a contractor's approval at the project level?

• Reports Overview

• What are safety risk analytics?
• What are leading and lagging indicators?
• How is a contractor's Safety Score calculated?
• Which trades do not generate a safety score in Highwire?
• How can Highwire help manage events with SIF (Serious Injury or Fatality) potential?

• Inspections Dashboard
• How do I view all of my Inpections?
• How do I create or edit an Inspection?
• How do I view my comprehensive findings table?

• Incidents Dashboard
• How do I add a new incident?
• What are the standard types of incidents?
• What specific information is required in an incident report?
• What specific information is required in an incident involving a worker injury?
• How do I generate an incident report?

• How do I add work hours for a contractor?

• Team Overview
• How do I add a new client contact or user?

• How do I view a contractor’s Insurance section?
• Insurance Overview

• Registration Overview | Video

• Mobile Application Overview
• How do I create an inspection in the mobile app?
• How do I create an individual “one-off” finding in the mobile application?
• How do I work offline in the mobile app?